Pick the occasion, channel, and tone. Get 3 ready-to-send thank you messages to customers, free.
Four common occasions across email, SMS, and handwritten cards, and the kind of message this tool writes for each.
A new customer's first order from a small skincare brand.
Details: Juniper Botanicals, customer bought the starter set.
Subject: Welcome to Juniper, [customer name] Hi [customer name], thank you for choosing the starter set for your first order with us. Every bottle is packed by hand in our studio, and yours is on its way. When it arrives, start with the cleanser in the evening and give it a week. If you have any questions, just reply, a real person reads every email. Warmly, the Juniper team
Thanking a customer who left a review after a service appointment.
Details: Northside Auto, customer left a Google review.
Hi [customer name], thank you for taking the time to review Northside Auto. Feedback like yours helps other drivers find us, and our team was glad to read it. See you at your next service.
A handwritten note tucked into a regular's order.
Details: a bakery, customer has ordered every week for two years.
Dear [customer name], two years of Saturday orders is something we never take for granted. Thank you for being part of our week, and for every kind word along the way. We hope this little extra makes you smile. With thanks, [your name]
Thanking a customer who referred a friend.
Details: a coworking space, referral reward is one free month.
Subject: You brought a friend, we owe you one Hi [customer name], thanks for sending [friend name] our way. Word of mouth is how most of our members find us, and it means a lot that you vouched for us. Your free month has been added to your account. Drinks on us next time you're in? [your name]
The tool applies these automatically. Written out, they work just as well typed by hand.
"Thanks for your business" could come from anyone. "Thanks for choosing the starter set" shows a person noticed what they actually did.
A thank you with three product links and a discount code reads as a promotion. One light, useful next step is plenty.
An SMS thank you should fit in one screen. A handwritten card can be warmer and more personal. An email sits in between.
A thank you the day after a purchase or a review lands. One sent a month later feels like a mail merge.
Bund AI answers customer questions on web chat and email around the clock, takes actions like order changes and bookings, and hands off to your team when a personal touch is needed.