Paste a text from a customer, client, or colleague. Get 3 short, ready-to-send replies, free.
Four texts from customers, clients, and colleagues, and the kind of reply this tool writes for each.
A customer texting a salon to move an appointment.
"Hi, any chance I can move my 3pm tomorrow to later in the day?"
Hi! Yes, we can do that. I have [time] or [time] open tomorrow, which works better for you?
A client asking for a status update on a project.
"Hey, just checking where we're at with the new logo. Any update?"
Hi [client name], thanks for checking in. The first concepts are nearly done and I'll send them over by [day]. Happy to jump on a quick call once you've had a look.
A coworker asking if you can cover a shift.
"Can you cover my Thursday shift? Something came up."
Yes, I can cover Thursday. Hope everything's okay.
A customer texting about a missing delivery.
"Tracking says delivered but there's nothing at my door."
Sorry about that. Could you check with neighbors or your building's mailroom? If it's still missing by [time], reply here and we'll send a replacement or refund, whichever you prefer.
The tool applies these automatically. Written out, they work just as well typed by hand.
A text reply should fit on one screen. If it needs three paragraphs, it probably belongs in an email or a call.
The person texted because they want a quick answer. Put the yes, no, or the time in the first few words.
"I have 4pm or 5:30pm" gets a reply in seconds. "When works for you?" starts a back and forth.
Never ask for card numbers or passwords by text. Offer a secure link, a call, or email for anything account-specific.
Bund AI answers customer questions on your website chat and by email, around the clock, books and changes appointments, and hands off to your team when a person is needed.