The Tidio alternative with the AI included in one flat price
Tidio is an easy, affordable chat widget and help desk for small businesses and ecommerce, with the Lyro AI agent and a free plan to start. As you grow, pricing runs on two meters: billable conversations on your plan and Lyro AI conversations billed separately. Bund AI puts the AI agent, the actions and the team seats into one flat monthly price.
What teams run into with Tidio
Two meters to watch
Plans are limited by billable conversations, and Lyro AI conversations are purchased separately. Both grow with traffic.
Price steps as you grow
Moving up for more conversations or features means jumping to the next plan tier, and higher tiers add usage-based pricing.
Built for a small shop's first chat
Tidio is excellent for getting started. Teams that want the AI to complete refunds, order changes and bookings often want more from it.
Tidio and Bund AI
What's compared here is structural: pricing model and what the product resolves versus routes. Individual features and prices change too fast to compare meaningfully.
Tidio
Bund AI
Best Tidio alternatives & competitors
The Tidio competitors teams most often shortlist, and who each one suits. We make Bund AI, so it's first; the rest are honest one-liners.
- 01
Bund AI · from $0.99 / month
AI agent for web chat and email that answers from your own content and takes the action: refunds, order changes, tracking and bookings. Hands off to your team with context. Flat monthly plans with seats included.
- 02
LiveChat
Polished live chat for human agents, priced per agent.
- 03
Gorgias
Shopify-focused help desk priced by ticket volume.
- 04
Intercom
Bigger platform with the Fin AI agent, billed per outcome plus seats.
- 05
Chatbase
AI agent builder trained on your content, priced by message credits.
A resolved conversation, not just an assigned ticket
The agent answers the request from your own content, takes the action behind it, and leaves your team a full history if a person needs to step in.
When you should stay with Tidio
Bund AI isn't the better choice for every case. Here's when we'd tell you not to switch:
Compare it yourself.
Start on the Basic plan for $0.99 a month, or book a demo to see the agent on your own conversations first.